Terms of Service

Order Placement and Payment

When you place an order with Frost Buddy, you are requesting to purchase products from our current collections, including Accessories, Drinkware, and New Arrivals. Each order you submit will undergo review and approval to confirm product availability and compliance with United States law.

Frost Buddy retains the right to investigate orders to prevent fraud, correct pricing errors, or resolve inventory inconsistencies. If an order cannot be fulfilled after payment has been processed, we will promptly issue a refund in accordance with the specifics of the situation.

During checkout, you will be presented with all accepted payment methods along with any applicable fees. Please verify all details before finalizing your purchase to ensure accuracy.

Shipping and Returns

For complete details on shipping options, estimated delivery times, as well as our return and refund policies, visit our Shipping & Delivery and Returns & Refunds pages. We strongly encourage you to review these pages before placing your order.

Note that delivery estimates are approximate and are not guaranteed unless clearly stated. Shipping times may be impacted by circumstances beyond Frost Buddy’s control.

Use of the Frost Buddy Website

By accessing and using the Frost Buddy website, you agree to follow all relevant laws and restrictions. The website must only be used for lawful purposes. Any activity that disrupts site operation, attempts unauthorized access, misuses content, or harms users or services is strictly prohibited.

You are responsible for providing accurate and complete information during checkout and any other interactions with our site.

Product Information Accuracy

Frost Buddy makes every effort to present accurate product descriptions, images, colors, and specifications. However, due to factors such as your monitor settings, lighting, or manufacturing updates, variations may occur. Product details and availability may change without notice.

In any case of discrepancy, product-specific details supersede general descriptions presented on the website.

Intellectual Property

All content on the Frost Buddy website—including text, images, logos, graphics, designs, and layouts—is protected under intellectual property laws and intended for your personal shopping use only.

Unauthorized copying, reproduction, distribution, or commercial use of our website content is prohibited unless explicitly authorized by Frost Buddy or required by law.

Third-Party Services

Frost Buddy employs third-party providers for services such as payment processing, analytics, shipping, and other website functions. These providers operate independently and maintain their own terms and conditions.

Where legally permitted, Frost Buddy disclaims all warranties and liabilities relating to these third-party services, except as required by applicable law.

Limitation of Liability and Disclaimer

The Frost Buddy website and services are provided on an “as is” and “as available” basis without guarantees of continuous or error-free operation.

To the extent allowed by law, Frost Buddy disclaims all warranties and liabilities, except those that cannot be legally waived or excluded.

Changes to These Terms

Frost Buddy may update these Terms of Service at any time. Changes will be posted on this page. Your continued use of the website after updates constitutes acceptance of the revised terms, subject to applicable law.